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What to Expect

Our Services Workflow

Discover a simple, supportive process designed to guide you from your first step to the right services for your needs.

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Printed Photo Organizing

1. Initial Collection & Setup Gather all printed photos from throughout your home- use photo Collection form per email PO will Log and inventory all materials collected via Set up sorting and archival supplies Carefully remove photos from albums, frames, and storage (using gloves and preservation care) 2. Sorting & Organization Sort and batch photos for review Separate duplicates, blurry images, and excess scenery (best-quality images are prioritized) Chronologically organize photos as accurately as possible Further categorize into meaningful themes (such as vacations, holidays, events, etc.) Place discarded or undecided photos into clearly labeled “review” boxes for your final decision ​3. Preservation Planning Review archival storage options tailored to your collection Provide product recommendations and ordering links as needed Prepare and place photos into archival-safe storage systems 4. Communication & Collaboration Provide periodic Progress Reports and review via phone or Zoom based on your preference Collaborate with you on decisions throughout the process 5. Completion & Delivery Final review meeting and “The Big Reveal” presentation (Zoom or in-person) to present completed work Return all remaining non-archived items for your final review Offer optional maintenance session scheduling for ongoing organization

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Photo Scanning & Digitization

1. Collection & Preparation Gather all photos, albums, documents, and memorabilia from your home Log and inventory all items Prepare scanning workspace and equipment Carefully remove photos from albums, frames, and boxes using preservation methods 2. Sorting & Pre-Scan Organization Organize photos into structured batches using sorting systems Identify damage and note condition Match identifying information to build metadata Separate best-quality images for scanning Set aside discarded items in labeled “review” boxes ​3. Scanning Process Scan materials in this order for optimal efficiency: Newspapers, articles, and documents Framed or oversized items Album pages Loose photographs Scan all images at 600 DPI or higher Scan backs of photos when writing or dates are present Digitally capture memorabilia as needed 5. Editing & Metadata Perform light restoration as agreed (color correction, cropping, rotation, etc.) Apply metadata including dates, keywords, and file names Organize digital files into structured folders Convert file types when necessary for compatibility 5. Delivery Transfer completed files to a USB drive or external hard drive (with backup copy created temporarily) Deliver final digital collection upon project completion and payment Return all physical materials for your final review and decisions Note: Digital Organization is strongly recommended as the next step after scanning for full accessibility and long-term preservation.

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Digital Photo Organizing

1. File Collection & Consolidation Gather photos from all digital sources: phones, tablets, computers, CDs/DVDs, memory cards, and cloud accounts Log and organize all collected files Consolidate into a single working hub with a secure backup copy 2. Organization & Editing Use professional software (such as Adobe Lightroom) for organization Apply file naming, keywords, tags, and date structure Build a clean, intuitive folder system on a master drive Light editing and cleanup as needed 3. Delivery & Integration Deliver organized external hard drive(s) Assist with uploading to preferred platforms (such as cloud storage or photo management services) Option to create shared online galleries for family access 4. Maintenance Provide guidance for long-term digital upkeep Offer optional maintenance sessions

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Photo Books

1. Planning & Design Collect printed and/or digital images for your project Digitize additional photos as needed Organize images into a working design hub Collaborate on: Layout style Color themes Number of photos per page Overall storytelling approach 2. Creation Design a draft “proof” for your review Build full layout in professional photobook software Add captions, text, and narrative elements if desired 3. Review & Production Send digital proof for approval and revisions Finalize design after feedback Send completed book(s) to print once approved and final payment is received Deliver or ship final product

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Video Slideshows

1. Preparation Gather printed and digital images Scan physical photos as needed Organize all media into a central editing hub 2. Design & Production Select music in collaboration with client Edit and enhance selected images Upload into slideshow software Configure transitions, timing, and flow 3. Final Delivery Produce final video slideshow Deliver in digital format for easy sharing and playback

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Digital Photo Editing & Restoration

​1. Collection & Assessment Review and collect images selected for editing or restoration Log and organize files into a working system  2. Editing Process Perform restoration work in Adobe Lightroom or equivalent software Apply corrections such as: Color correction Damage repair Cropping and rotation 3. Preserve original files in separate folders 4. Delivery Deliver edited collection via USB or digital transfer Assist with re-uploading into organized photo systems if needed Provide optional cleanup guidance for original files ​We also offer support in the following areas: -Personal Archiving & Legacy Storytelling - Photo Editing - Photo Keepsakes & Heirlooms

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Digital Estate Planning 1. Complimentary Consultation We begin with a conversation about your needs, concerns, and goals. We will discuss the types of digital property you have, who may need access, and the level of assistance you would like. Step 2: Service Agreement and Planning After the consultation, you will receive a service agreement outlining the project’s scope, estimated time, responsibilities, privacy practices, and fees. Once approved, we will schedule your first planning session. Step 3: Gather Your Information You will receive a Digital Estate Planning Checklist to help you identify and gather information about your: Computers, phones, tablets, and external drives Email and social media accounts Cloud storage and photo services Financial and payment accounts Shopping, travel, and subscription accounts Business websites, domains, and online tools Digital photographs, videos, and family records Rewards, memberships, and loyalty programs Cryptocurrency and other digital financial property Important documents stored electronically You do not need to have everything organized before we begin. We will work through it together. Step 4: Create Your Digital Asset Inventory We will build an organized inventory of your digital accounts, devices, files, and other digital property. For each item, the inventory may identify: The account or asset Where it is located The associated username or email address Billing or renewal information Whether it has financial, sentimental, or practical value What you would like to happen to it Who should be authorized to manage it For your security, passwords should be maintained in a reputable password manager rather than written directly into your general estate-planning documents. Step 5: Review and Organize Your Digital Assets We will review your inventory together and identify: Active accounts you want to keep Duplicate or unnecessary accounts Services that should be canceled Important files that need to be organized Photographs and records that should be preserved Information that needs an additional backup Accounts requiring special instructions This step helps simplify your digital life while reducing confusion for your future representative. Step 6: Identify Your Trusted Digital Representative You will decide who should be responsible for carrying out your digital wishes. This may be your executor, trustee, agent under a power of attorney, or another trusted person. Your chosen representative should be: Trustworthy and responsible Comfortable working with technology Willing to follow your instructions Able to protect private family and financial information Your estate-planning attorney can help you determine the appropriate legal role and authority for this person. Step 7: Document Your Wishes We will create clear instructions describing what you would like to happen to your digital property. Your instructions may include whether an account should be: Preserved Transferred Memorialized Archived Downloaded Shared with family Closed or deleted Managed temporarily Transferred to another business owner or family member Special attention will be given to irreplaceable family photographs, videos, personal writing, creative work, websites, and other legacy materials. Step 8: Set Up Legacy and Emergency-Access Tools When available, we will help you identify the legacy-planning tools offered by your service providers. These may include: Apple Legacy Contact Google Inactive Account Manager Facebook memorialization settings Password-manager emergency access Trusted contacts or account beneficiaries Recovery contacts and backup verification methods Because account settings and provider policies change, these tools should be reviewed regularly. Step 9: Coordinate With Your Estate-Planning Attorney Your digital inventory and instructions do not replace legal estate-planning documents. We will prepare an organized summary that you can share with your attorney. Your attorney may recommend adding appropriate digital-asset language to your: Will Trust Power of attorney Executor or trustee instructions Other estate-planning documents North Carolina’s Revised Uniform Fiduciary Access to Digital Assets Act addresses a fiduciary’s authority to access digital property. Your attorney can explain how the law applies to your particular situation. Step 10: Establish Secure Storage and Access We will help you develop a secure system for storing your digital estate-planning information. Your system may include: A password manager An encrypted digital file A secure external drive A protected cloud location A printed locator document stored with estate papers Instructions telling your representative where to find the information Passwords, recovery codes, and other sensitive information should not be included in an unsecured document or ordinary email. Step 11: Review Your Completed Digital Estate Plan During the final review, we will confirm that: Your major digital assets are included Your instructions are understandable Your important files are appropriately backed up Your trusted representative is identified Your secure access method is documented Your attorney has the information needed for legal review Your family photographs and legacy materials have a preservation plan You will receive an organized Digital Estate Planning Packet for your records. Step 12: Maintain Your Plan A digital estate plan should be reviewed at least once each year and whenever you: Change an important password or email address Purchase or replace a device Open or close a major account Change your executor or trusted representative Start or close a business Experience a marriage, divorce, birth, death, or move Update your will, trust, or power of attorney Change how your photographs and files are stored Ongoing maintenance appointments are available to help you keep your plan current. Your Final Digital Estate Planning Packet Depending on the services selected, your completed packet may include: Digital Asset Inventory Device and Storage Inventory Digital Account Directory Photograph and Family-Memory Plan Digital Wishes and Account Instructions Trusted Representative Information Emergency and Legacy-Access Checklist Secure Storage and Access Instructions Attorney Review Checklist Annual Update Checklist Your Privacy Matters Your personal information will be handled with discretion and care. You remain in control of your accounts, passwords, decisions, and documents throughout the process. Important Notice Coastal Photo Organization, LLC provides organization, education, documentation, and planning support. We do not provide legal, financial, tax, or cybersecurity advice. Clients should consult qualified professionals regarding their individual circumstances and have all legal estate-planning documents prepared or reviewed by an attorney.

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Coaching (DIY training & Support)

Want to organize your photos but aren’t sure where to start? My one-on-one coaching services provide personalized guidance to help you take control of your photo collection with confidence. Whether you’re managing printed photos, digital photos, home videos, cloud storage, or photo preservation projects, I will work alongside you to create a customized plan that fits your goals, technology, and comfort level. During our coaching sessions, you’ll learn how to: • Organize printed and digital photos efficiently • Create a simple and sustainable photo management system • Reduce duplicate and unnecessary images • Understand backup and storage options • Preserve and protect your family memories • Organize photos on your computer, phone, or cloud services • Create meaningful photo projects such as albums, slideshows, and legacy collections • Develop habits that keep your collection organized for years to come Coaching is ideal for individuals who prefer a hands-on approach while receiving expert guidance, encouragement, and accountability throughout the process.

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Cybersecurity Awareness Training

Protect Yourself Online with Simple Cybersecurity Basics Learn the essential habits that help you avoid scams, hacks, and common digital threats. • Phishing scams are getting harder to spot • Weak passwords put accounts at risk • Many people don’t know how to stay safe online

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Digital Home Inventory

Our Home Inventory Service helps you create a detailed visual and digital record of your personal belongings for insurance documentation and estate planning purposes. As a professional Photo Manager, we carefully photograph, catalog, and organize your valuable items, including furnishings, collectibles, artwork, and important household assets. This secure, easy-to-access inventory supports faster insurance claims, accurate valuations, and smoother estate administration—giving you peace of mind and long-term protection.

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